Reading For Success
Brought to you by The Success League, this podcast focuses on books, articles and other resources for customer success. Host Kristen Hayer will be reviewing each book and article, and giving you an honest assessment of whether or not it is worth your time. There is so much customer success content out there. This podcast designed to help you cut through the clutter, and give you outside ideas on leadership that will support your customer success career.
Reading For Success
Ep. 38 - Onboarding Matters Ch. 13-15
This week, Kristen Hayer wraps up her review of:
This episode also comes with a bonus of an interview with Donna. Be sure to check it out!
To read more about Kristen's thoughts on charging for Customer Success, you can find her article here.
Next week, Kristen will continue her review with chapters 13-16. If you'd like to read along, you can purchase a hard copy or Kindle edition here.
While she has some books in mind for the rest of the season, she'd love suggestions as well. Email kristen@thesuccessleague.io with any questions or ideas.