Reading For Success
Brought to you by The Success League, this podcast focuses on books, articles and other resources for customer success. Host Kristen Hayer will be reviewing each book and article, and giving you an honest assessment of whether or not it is worth your time. There is so much customer success content out there. This podcast designed to help you cut through the clutter, and give you outside ideas on leadership that will support your customer success career.
Reading For Success
Episode 17 - The Effective Manager & Adapt Your Business to the New Reality
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Kristen Hayer
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Season 1
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Episode 17
This week, Kristen Hayer reviews:
- Adapt Your Business to the New Reality, by Michael Jacobides and Martin Reeves (in the Sept/Oct issue of Harvard Business Review)
- The Effective Manager by Mark Horstman, Chapters 1-3
If you're reading along, next week we'll be reviewing Chapters 4-6 of the book, along with a new article. This book is available on Amazon and Audible.